FAQ
Straight answers to the questions I hear most. If yours isn't here, just ask.
It depends on what the site needs to do. A simple site for a sole trader and a multi-page site that gives estimates or takes bookings are very different jobs, so rather than a price list, I quote each one. The price comes down to how many pages you need and which features you want.
You get a fixed quote in writing before any work starts, and that's the price you pay. If you ask for something new partway through, I'll quote it separately before doing it.
Every website has two small running costs: the domain (your web address, usually around $20–30 a year) and hosting (where the site lives, often free or a few dollars a month for a small site).
You can pay those directly yourself, or choose monthly care. That covers hosting, security updates, backups, fixes and a set amount of edits each month, and the price is in your quote. It's optional, and you can cancel with 30 days' notice.
A 50% deposit books your start date, and the other 50% is due once you've approved the finished site, before it goes live. Invoices are due within 7 days, and you can pay by bank transfer or card.
Your quote includes two rounds of changes. If you'd like more, or something new that wasn't in the quote, I'll tell you the cost before doing it.
Usually within two weeks of receiving your content for one-page and business websites, and 3–4 weeks for custom sites. The clock starts once your content and deposit are in, and I'll give you a timeframe with your quote.
Your logo if you have one, some photos of your work, and a list of what you offer. If you don't have a logo yet, I can design one. I'll send you a simple checklist so you know exactly what's needed. No design or tech knowledge required.
You do. Your domain is registered in your name from day one, not mine. Once the site is paid for, the design, the files and the content are yours.
If we ever stop working together, I'll hand over everything you need so you can take it elsewhere. No hostage situations, no transfer fees.
Yes. You can keep your existing domain, and I'll move things over so customers can still find you at the same address.
On every site I build, I set up the Google basics: page titles, descriptions and your service area, so Google understands what you do and where. That gives you a solid starting point.
No one can honestly promise you the top spot on Google. Setting up and keeping your Google Business Profile up to date, and collecting reviews, usually makes the biggest difference for local businesses. I can set both up for you, on a new site or the one you already have.
They can only suggest what they can read. AI tools like ChatGPT and Google's AI answers draw on websites, business listings and reviews. I build pages in clean code that's easy for them to read, write your services as plain answers to the questions customers ask, and can tag your business details so they're picked up correctly.
Nobody can promise you a mention in an AI answer, just as nobody can promise the top spot on Google. A clear site with details that match your Google listing gives you the best chance. There's more on what comes with every build.
I set up hosting in your name, show you how it works, and hand over all the files and logins. You pay for your domain and hosting directly. Your site keeps running as it is.
If you want changes later, I'll quote them up front. You can also move to monthly care whenever you like.
On monthly care, I do. I handle security updates, keep an eye on things, make small edits like new photos, prices or opening hours, and fix it if something breaks.
Without monthly care, the site keeps running on its own. The sites I build are simple and fast, so there's very little that can go wrong. When you need a change, you call me and I'll quote it.
Tradies, local businesses and companies, from sole traders to established teams. I also take on artists, online brands and personal projects. If it lives online, I'm interested.
I'm based in south-east Melbourne and work with clients Australia-wide.
Yes, whoever built it. A health check looks at updates, security settings, forms, backups and who controls your domain, and you get a clear list of what to fix first.
I can fix the list for you on a fixed quote, or keep it secure with monthly care.
A check of every account and system your business runs on, from your domain and email to your accounting and social pages: who owns it, who can get back in, and whether the backups actually restore.
You get a Recovery Map, a Survival Score and a list of what to fix first. I never ask for or keep your passwords. How a Recovery Audit works.
Yes. Website audits, one-off fixes, an extra page, a logo or other design work are all welcome, and it doesn't matter who built your site. Tell me what you need and I'll quote that job on its own before I start.
A website audit is a good place to start: ask me about one.
Yes, and I love those projects. Interactive tools, animation, 3D scenes, an online shop, or an idea you haven't seen anywhere else.
We talk it through, I tell you honestly what's realistic for your budget, and you get a fixed quote before any work starts. The live tools show some of the range.
Still wondering?
Ask me directly. You'll get a straight answer from me, not a sales pitch.